Where is Digitalis Global based?+
Digitalis Global works with businesses across Australia, with team members in Sydney and Newcastle NSW. Our developers and designers work from our development headquarters in Rawalpindi, Pakistan, and scoping and calls run in Australian business hours. We work remotely and have no walk-in office. Scope and price are fixed before work starts, and every build carries a 30-day bug-fix guarantee and a 24-hour response commitment.
Do you have an office we can visit?+
No. We work remotely and have no walk-in office. Projects run by video call, email or Slack, whichever suits you, with calls in Australian business hours.
Have you worked with businesses in our part of Sydney?+
Our Sydney clients are spread across the city: Elite Sydney Property in Liverpool, Lux & Co Australia in North Kellyville, Golden Eagle Security in Bondi Junction, Hakiki in Newtown and Burwood, and Path 2 Life Care in Ashfield. Each business gives that location on its own website. Because we work remotely, where you are in Sydney does not change how a project runs.
Do you work with businesses outside Sydney?+
Yes. We work with businesses across Australia and with clients in the United Kingdom, Germany and Finland. Most projects run remotely, with calls in Australian business hours.
How do I get a quote for a website or campaign?+
Send an enquiry through the contact page and book a free scoping call. We scope the work on that call and send a fixed proposal with scope, price, timeline and exclusions. There is no price list because two websites with the same name rarely have the same scope.
Is the price fixed once we accept the proposal?+
Yes. Scope and price are fixed before work starts, and the proposal lists the exclusions as well as the scope, so both sides know what the price covers.
How long will our project take?+
It depends on the scope. The proposal we send after the scoping call states the timeline, and we agree it together with the scope and price before work starts.
How quickly will you reply to our enquiry?+
Within 24 hours. Send an enquiry through the contact page or email info@digitalisglobal.com, or call +61 466 312 363.
Do you build Shopify stores for Sydney retailers?+
Yes. We are a Shopify Partner, and Puzzle Art Australia and Lux & Co Australia are Sydney Shopify stores we designed and built. Our e-commerce page explains the full offer, including WooCommerce and Shopify Plus.
Do you work with service businesses as well as online stores?+
Yes. Elite Sydney Property, a real estate agency in Liverpool, Golden Eagle Security, a security company in Bondi Junction, and Path 2 Life Care, an NDIS provider with a centre in Ashfield, are Sydney service businesses whose WordPress websites we built.
Can we edit the website ourselves?+
Yes. The Sydney websites on this page run on WordPress or Shopify, which both have their own editors, so your team can change pages, products and posts without a developer.
Do you build web applications as well as websites?+
Yes. Our web development service covers custom web applications as well as websites. The web development page lists what is included, and the proposal sets out the scope for your project.
Do you manage Google Ads for Sydney businesses?+
Yes. We run Google and Meta ad campaigns for Sydney e-commerce and service brands and report on cost per result rather than vanity metrics. Puzzle Art Australia, listed above, is a Sydney store whose Meta Ads and Google Ads campaigns we have run.
Do you handle local SEO and Google Business Profile optimisation?+
Yes. Local SEO, including Google Business Profile optimisation, location pages and consistent business details across directories, is part of our technical SEO service, alongside audits and content strategy.