Name: Digitalis Global
Price range: $$
Rating: 5

Question 1

Can a global agency handle my local market needs?

Accepted Answer

Yes. Our hybrid model combines global technical firepower with local experts in Australia, UK, Germany, Finland and Pakistan to hit every regional nuance.

Question 2

Do you build custom code or use templates?

Accepted Answer

We build custom. Always. Templates are a false economy: cheaper upfront but they limit your growth, load slower, are harder to customise and often create technical SEO problems down the line. Every website and application we build is written from scratch using modern frameworks (React, Next.js, Node.js and more depending on your needs). This means your digital asset is fully yours, fully optimised, and built to scale as your business grows. We will never hand you off with a theme that 500 other businesses are using.

Question 3

How do you ensure long-term SEO growth?

Accepted Answer

Long-term SEO is built on three foundations: technical health, content authority and domain trust. We start with a comprehensive technical audit to fix any crawling, indexing or speed issues. Then we build a topical authority strategy, creating interconnected content that positions your brand as the definitive source in your niche. We also build high-quality backlinks through outreach and digital PR. We stay ahead on AI search (AEO), ensuring your brand appears in AI-generated answers, not just blue links. You receive monthly reporting with keyword rankings, traffic trends and actionable next steps.

Question 4

Do I need to be tech-savvy to work with you?

Accepted Answer

Not at all, and we mean that. One of our core values is communicating in plain English. We will never talk over you with technical jargon you didn't ask for. During onboarding we take time to understand how involved you want to be, set up communication channels that work for you (Slack, email, video calls, your choice) and provide clear, jargon-free reporting throughout. If you want to understand the technical details, we'll gladly explain everything. If you just want results, we'll focus our communication on outcomes, milestones and next steps.

Question 5

How do you protect my intellectual property?

Accepted Answer

Your IP is yours. Full stop. Before any work begins, we sign a comprehensive NDA and a Service Agreement that explicitly transfers all IP, source code, design files and creative assets to you upon project completion and final payment. We do not retain any rights to use your project in our portfolio without written permission, and we never share client work, strategies or business information with third parties. If you have specific IP protection requirements or work in a sensitive industry, let us know and we will add custom clauses to our agreement.

Question 6

Do you provide support after the project launch?

Accepted Answer

Yes, we offer structured post-launch support and ongoing retainer packages for every service we provide. For web and app projects, we include a 30-day bug-fix guarantee post-launch at no extra cost. Beyond that, we offer monthly maintenance retainers covering security updates, performance monitoring, content changes and technical support. For SEO and performance marketing clients, we work on ongoing monthly retainers, which means we are continuously optimising your campaigns and content strategy. We build long-term partnerships because that is how the best results are achieved.

Question 7

How much does it cost to work with Digitalis Global?

Accepted Answer

Our pricing varies depending on scope, complexity and services. As a guide: custom websites typically start from $3,000 AUD; e-commerce builds from $5,000 AUD; SEO retainers from $1,200/month; and performance marketing management from $1,500/month. We publish transparent pricing on our Pricing page, and we encourage you to book a free strategy call so we can understand your goals and provide an accurate proposal. We are not the cheapest option available, but we consistently deliver among the highest ROI. Our clients stay because results speak.